// Areas of Expertise
Practical Implementation of AI Business Applications in Four Major Technology Domains
Retrieval-Augmented Generation
Integrating private domain data or information, retrieving information with generative models, to enhance the quality of generation or generate specific content.
Machine Learning Operations
Practical Automation and Maintenance of Machine Learning Projects.
Multi-Agent Systems
Through the collaboration of multiple AI agents, complex problems can be solved, or they can be used for multi-AI interaction and autonomous learning.
Robotic Process Automation
Automating highly repetitive workflows using software robots, and integrating AI technology for non-standard rule-based decision-making.
Application Scenarios
Customer Service
Combining NLP and RPA, automating customer inquiries, utilizing RAG to link knowledge bases to understand customer needs, and automatically matching solutions to improve response speed and service quality.
Design
Utilizing LLM to generate design drafts based on user requirements, and integrating RAG technology for content enrichment and optimization, accelerating the creative process, and improving design efficiency and innovation.
Operations
RPA automates daily operational tasks, while LLM analyzes business data, identifies optimization opportunities, and achieves cost reduction and efficiency improvement.
Marketing
Combining LLM and RAG technologies to create personalized marketing content, increasing user engagement and conversion rates, while RPA automatically tracks performance and optimizes marketing strategies.
// Collaborating with WWINNO to jointly develop AI brings several advantages
Integrating across domains to unleash the potential of AI, striving for optimal commercial value
Multi-Domain Expert Team
We bring together professional talents from various fields including advertising, media, content creation, and e-commerce, providing a comprehensive perspective and innovative solutions.
Cross-Functional Team across Affiliated Enterprises as Needed
Diverse Experience, Solving Problems from Multiple Perspectives
Continuous Fresh Ideas, Inspiring Infinite Possibilities
Defining Technical Success by Business Value
We use business value as the standard for measuring technical success, surpassing traditional project delivery specifications, ensuring that each technical practice brings tangible business results.
Emphasizing Business Effectiveness, Achieving Goals through Technical Services
Defining Specifications by Outcome Validation, Pursuing Value Optimization
Starting from practical scenarios, considering people and circumstances, ensuring practicality of solutions
// Application Solutions
CSAC Intelligent Customer Service Assistant
Assisting customer service personnel in quickly parsing the semantic meaning of questions, retrieving enterprise knowledge base (KM) to generate responses, and possessing autonomous knowledge base expansion capabilities, significantly reducing initial implementation costs and accelerating the realization of AI, bringing tangible benefits.