Through AI applications: automation and artificial intelligence technologies, we address the challenges of platform business expansion and the exponential increase in customer service demands, which often outpace the training and recruitment of customer service personnel.

To enhance overall sales and expand product penetration most efficiently, the best approach is to shift strategies to digital platforms. Utilizing web crawling technology to collect and analyze data enables more precise market insights and business expansion.

The existing membership data management of the brand still relies on offline POS systems, resulting in inconvenience in data integration and updates. To address this, a tailored digital membership system is developed to enhance customer service quality and operational efficiency, while creating a more convenient personalized service experience.

Establishing an interactive activity flow through LINE Official Account to engage users and capture information. Subsequently, targeted marketing information can be sent to these registered audiences to increase user engagement.